How do I set up automatic/recurring online bill payments?

Once you are logged into Online Banking or our mobile app, click on “Bill Pay.”

If it is the first time you are paying them in the Bill Pay system: you will need to add them as a Payee first.

In the Mobile app, click the + sign, or “I want to…”, then Pay with Picture (to take a picture of the bill).

In Online Banking, click on “I want to…” then “Pay with Picture” (download a picture of the bill), or click on Add Payee.

Then, in either Online Banking or the Mobile app, search for the company you are trying to pay, or enter their info manually. Enter your account number for that company, give them a nickname, and choose what FNCU account you want to pay them from. Click Create Payee.

If they are already setup in the Bill Pay system: you should see all created Payees on the opening screen, and if it’s set up as a recurring payment, you’ll see “next payment” under the business name.

If it’s not setup as a recurring payment, click on the business name, then click on the “Setup Recurring Payment” button. You will be prompted to set the payment amount, date to be sent, which account you want it to pay from, as well as frequency and how long you want this payment series to last. 

This information is editable at any time; but note that if changes are made too close to the date of payment previously setup, it might already be set to pay. 

Please note: there is a 48-hour waiting period prior to scheduling your first bill pay item.