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I want a stop payment on a payment. How do I do that?

If you want to place a stop payment on your account for a specific transaction that used the account number and routing number, please give us a call at (402) 492-9100 and someone will be able to assist you with that process for a one-time fee. You may also log into our mobile/online banking and click on “Stop Payment” to request it.

NOTE: If the payment is being made via a debit card number, a stop payment cannot be placed, and you will need to reach out to the merchant about the charge on the account.

If you are attempting to stop a charge because you think it is potentially fraudulent, contact us immediately at (402) 492-9100.

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