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What happens if I am a victim of identity theft or check fraud?

If you notice activity on your account that does not belong to you, please contact us immediately at (402) 492-9100. You should always review your monthly statements, whether you get them electronically or in the mail, for activity that isn’t yours.

You may be contacted by our fraud services team to verify suspicious activity on your ATM, debit or credit card. If you confirm fraudulent transactions on your card, they will complete a fraud claim on your behalf and direct you to a branch location to have your card reissued. If you have Premier, Secure or Select Checking, it includes Identity Theft Solutions, which will safeguard you and your entire family from the consequences of any type of identity theft. Learn more about our Identity Theft program.

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