Group of people

Online/Mobile Banking

Having trouble logging into Online Banking or the Mobile App?

1. Make sure you’re using the most current version

ONLINE BANKING: The most current version: (located on the bottom left of the login screen). If you are using a previous version, refresh your browser by clicking F5 on your keyboard (or Command-R on Mac).

MOBILE APP: The most current version of our Apple Mobile Banking app is 2.20.0, and Android Mobile Banking app is 2.20 (located at the top, above the User ID/Password box). If you are using an older version, please get the update from your App Store/Google Play. 

2. Clear your history:

If your login credentials aren’t working (but you’ve successfully logged into online banking before), try clearing the history (i.e., cache) on your internet browser. Click on the link for instructions on clearing your history:

If you are still have problems with Online/Mobile Banking, please give us a call at (402) 492-9100.

If you haven’t enrolled yet, take a look at the tips below.

Enrolling for the first time

Logging In

Documents Needed

If you’re opening an account or applying for a loan, see what documents you’ll need to get started.

New Member/Savings Account


Auto Loan

Home Loan

Home Equity

Credit Card

Youth Accounts


There’s no need to come into a branch to sign documents! Sign electronically for loans and when opening accounts. All you need is an email address. (Not available for mortgages, home equity loans, home equity lines of credit, or members ages 19 and under.)

Lost/Stolen Card

Lost/stolen cards or suspicious activity.

Visa Debit and Credit Card

Suspicious Activity – Identity Theft