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Online/Mobile Banking

Access your accounts Anytime, Anywhere with Online or Mobile Banking!

Online Banking allows members to access all of their credit union accounts from any computer with just one login. See what Online Banking has to offer.

Or enjoy the convenience of our Mobile Banking app by accessing your accounts on-the-go. See what Mobile Banking has to offer.

Click here to get an overview of our Online and Mobile services.

Convenient features include:

Functions/ServicesOnlineMobile
Check balances and history
View pending transactions
Transfer funds
View your statements
Remote Check Deposit*
Order checks
Request a mailed check
Bill Pay
Setup eAlerts
Setup eNotices
View credit card transactions
Apply for a loan
Make loan payments
*Only available on the Mobile Banking app.

Or download our Mobile Banking app. On your mobile device, visit the Apple App store or Google Play.


Having trouble logging into Online Banking or the Mobile App?

1. Make sure you’re using the most current version

ONLINE BANKING: The most current version: 2.2.2.6 (located on the bottom left of the login screen). If you are using a previous version, refresh your browser by clicking F5 on your keyboard (or Command-R on Mac).

MOBILE APP: The most current version of our Apple Mobile Banking app is 2.7.1, and Android Mobile Banking app is 2.7.1 (located at the top, above the User ID/Password box). If you are using an older version, please get the update from your App Store/Google Play. 

2. Clear your history:

If your login credentials aren’t working (but you’ve successfully logged into online banking before), try clearing the history (i.e., cache) on your internet browser. Click on the link for instructions on clearing your history:

If you are still have problems with Online/Mobile Banking, please give us a call at (402) 492-9100.

If you haven’t enrolled yet, take a look at the tips below.

First time users checklist:

  • Enroll in Online Banking.
  • Download the FNCU Mobile app. (Online Banking and the Mobile app use the same login credentials, so you only need to “enroll” in one of them). 
  • Enroll in eStatements (within Online Banking).
  • Enroll in Bill Pay (within Online Banking).
  • Establish eAlerts (within Online Banking).
  • Enroll in Phone Banking by calling (531) 600-6797. (Save this number in your contacts.)

Need help enrolling in our Online/Mobile Banking? First-time users, you must “Enroll” before you can get into Online Banking or our Mobile Banking app. Enroll in one and have access to both! (They use the same login credentials!)


online banking new users image

Click here to get additional help logging in to Online/Mobile Banking.


Get our FNCU app on your Apple and Android device.

On your mobile phone or tablet, download our FREE1 Mobile Banking app.

  1. 1. Type in “First Nebraska” or “FNCU” to find us.
  2. 2. After downloading the app, you’ll see the new FNCU icon on your screen.
  3. 3. Open the app and log in using the same user ID and password as Online Banking. Or if you haven’t signed up on Online Banking yet, click “enroll” to setup your login credentials. If your device supports it, you can enable Touch ID or Face ID login after enrolling.

1  Text, data and other wireless carrier charges may apply.

Only enter the user ID on the first screen.

If you click on “Remember Username”, you will not need to enter it again when you use the same device and browser within a 3-week period of time.

online banking login screen

 

 

 

 

 

 

The confidence word that you set during enrollment will now be displayed. It is to help confirm your identity.

If you click on “Remember Device”, you will not need to enter the security questions when you use the same device and browser within a 3-week period of time.

online banking login screen

 

 

 

 

 

 

 

You will have to answer your security question even if you have previously selected “remember account.”

online banking security question screen

Lost/Stolen Card

Lost/stolen cards or suspicious activity.

During business hours, call (402) 492-9100 or (800) 882-0244, or During non-business hours, call (833) 337-6075 if:

  • Your card has suspicious or unauthorized transactions
  • Your card has been lost or stolen

(Visa cards starting with 4098) Call our Visa Support line at (844) 223-1749 if:

  • Your card has suspicious or unauthorized transactions
  • Your card has been lost or stolen

If you become a victim or suspect you might be a victim of identity theft – for any reason – give us a call at (402) 492-9100 or (800) 882-0244Click here for information about our identity theft program. After hours, you may call 1-866-647-6223.

Documents Needed

If you’re opening an account or applying for a loan, see what documents you’ll need to get started.

  • Valid driver’s license or government issued photo ID

Note: If current driver’s license or government-issued ID does not match current address. One of the following is also required:

    • Utility or telephone bill
    • Bank statement
    • Vehicle or voter registration
  • Valid driver’s license or government issued photo ID

Note: To open a checking account, you must have a share savings account which requires a minimum balance of $5.

  • Payoff statement (if paying off loan with another financial)
  • Purchase Agreement or Bill of Sale (if purchasing a new or used vehicle)
  • Valid driver’s license or government issued photo ID
  • Current vehicle insurance information
  • Proof of Income (most recent paystub(s) – within the last 30 days); or if Self-Employed you may need to provide your last 2-years of Federal Tax Returns (including all schedules) and an unaudited current YTD Profit & Loss Statement, along with two Business Bank Account Statements for the final 2 months on the current YTD Profit & Loss Statement.

If you are not currently a member, please also bring:

  • Proof of current address. If current driver’s license or government-issued ID does not match current address. One of the following is also required:
    • Utility or telephone bill
    • Bank statement
    • Vehicle or voter registration
  • Proof of Income (1 months’ worth of current paystubs within the last 30 days); or if Self-Employed you may need to provide your last 2-years of Federal Tax Returns (including all schedules) and an unaudited current YTD Profit & Loss Statement, along with two Business Bank Account Statements for the final 2 months on the current YTD Profit & Loss Statement.
  • Prior year’s W2(s) for all borrowers
  • Valid driver’s license or government issued photo ID
  • Proof of Homeowners Insurance
  • Two months of financial statements, including all pages, for savings, checking, money market and CD accounts (1st Mortgage only).
  • If buying a home, a copy of the purchase agreement signed by both buyers and sellers.
  • Mortgage information – a statement for any mortgages currently against the property (if refinancing)
  • An appraisal of your home may be required.  If required, payment will be due prior to ordering the appraisal.

If you are not currently a member, please also bring:

  • Proof of current address. If current driver’s license or government-issued ID does not match current address. One of the following is also required:
    • Utility or telephone bill
    • Bank statement
    • Vehicle or voter registration
  • Proof of Income (1 months’ worth of current paystubs within the last 30 days); or if Self-Employed you may need to provide your last 2-years of Federal Tax Returns (including all schedules) and an unaudited current YTD Profit & Loss Statement, along with two Business Bank Account Statements for the final 2 months on the current YTD Profit & Loss Statement.
  • Prior year’s W2(s) for all borrowers
  • Valid driver’s license or government issued photo ID
  • Proof of Homeowners Insurance
  • Mortgage information – a statement for any mortgages currently against the property.
  • An appraisal of your home may be required.  If required, payment will be due prior to ordering the appraisal.

If you are not currently a member, please also bring:

  • Proof of current address. If current driver’s license or government-issued ID does not match current address. One of the following is also required:
    • Utility or telephone bill
    • Bank statement
    • Vehicle or voter registration
  • Proof of Income (most recent paystub(s) – within the last 30 days); or if Self-Employed you may need to provide your last 2-years of Federal Tax Returns (including all schedules) and an unaudited current YTD Profit & Loss Statement, along with two Business Bank Account Statements for the final 2 months on the current YTD Profit & Loss Statement.
  • Valid driver’s license or government issued photo ID

If you are not currently a member, please bring:

  • Proof of current address. If current driver’s license or government-issued ID does not match current address. One of the following is also required:
    • Utility or telephone bill
    • Bank statement
    • Vehicle or voter registration

Children age 19 and under must be accompanied by an adult to open an account.

  • The adult joint owner must bring a valid driver’s license or government issued photo ID.
  • Proof of identity is required for the minor: Either a birth certificate or Social Security card.

eSigning

There’s no need to come into a branch to sign documents! Sign electronically for loans and when opening accounts. All you need is an email address. (Not available for mortgages, home equity loans, home equity lines of credit, or members ages 19 and under.)

Ways to Bank

On-the-go, online, or in a branch. We’ve got you covered!

If you’re wondering how to do your banking, such as:

  • Transferring funds
  • Depositing a check
  • Requesting a new ATM/Debit Card

Click here or on the chart to see all the different ways you can access our products and services.

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