MOST CURRENT VERSION:
If you are having any issues logging into Online Banking, first verify you are using the most current version: 18.104.22.168 (located on the bottom left of the login screen). If you are using a previous version, refresh your browser by clicking F5 on your keyboard (or Command-R on Mac).
MOBILE APP: The most current version of our Apple Mobile Banking app is 22.214.171.124, and Android Mobile Banking app is 2.5.2 (located at the top, above the User ID/Password box), as of 9/2/20. If you are using an older version, please get the update from your App Store/Google Play.
CLEARING YOUR HISTORY:
If your login credentials aren’t working (but you’ve successfully logged into online banking before), Try clearing the history (i.e., cache) on your internet browser. Click on the link for instructions on clearing your history:
- Click here to learn how to clear your cache in Google Chrome.
- Click here to learn how to clear your cache in Chrome on an Android phone.
- Click here to learn how to clear your cache in Firefox.
- Click here to learn how to clear your cache in Internet Explorer.
If you haven’t enrolled yet, take a look at the tips below.