An ITM is an enhanced ATM. Instead of seeing our friendly FNCU tellers through the window, you will see them on-screen.
Do most of your typical drive-thru window transactions (during business hours) with an ITM. After hours, use it as an enhanced ATM, 24/7.
ITM Tellers located at our Bedford Branch.
When you visit our drive-thru at our two Lincoln branches and Elkhorn, you won’t see a teller window, but you still have access to our FNCU tellers and drive-thru services with our Interactive Teller Machine (ITM).
Our 120th St. ITM is now available and located in the parking lot at 120th and I St.
It’s easy! Think of it as a zoom call with your friendly FNCU teller!
See what you can do from the convenience of your car!
During business hours:
- Touch the screen
- Press “Teller Assistance” and you’ll see an FNCU teller on the screen who will help you with your banking needs
- You can do most everything that you would do if you came into a branch
NOTE: You do not need your ATM/Debit Card when using Teller Assistance.
During and after hours, the ITM is available as a self-service machine, just like an ATM, but with more features, such as:
- Deposit up to 50 checks/cash all at once!
- Choose bill denominations of $1, $5, $20 or $50
- Choose specific cash withdrawal amounts such as $23, $57, etc.
Remember, you have free, unlimited access to all FNCU branch ATMs and ITMs.
* Click here to learn more about our ITMs.
Note: Don’t have a debit card? We offer same-day issuance of our debit cards inside every branch location!
| ITM FEATURES | 24/7 WITH ATM CARD OR DEBIT CARD |
TELLER-ASSIST+ |
| Deposits,* withdrawals,** transfers | ✓ | ✓ |
| Balance inquiries | ✓ | ✓ |
| Cash available in $1, $5, $20, $50 | ✓ | ✓ |
| Choose specific cash withdrawal amounts (Ex. $23.00, $57.00, etc.) | ✓ | ✓ |
| Deposit cash and checks all at one time (up to 50!) | ✓ | ✓ |
| Image of checks printed on receipt | ✓ | ✓ |
| Address change request | ✓ | ✓ |
| Loan payment | N/A | ✓ |
| Use without ATM or debit card (ID required) | N/A | ✓ |
+ Teller Assistance with an FNCU Teller available Mon-Fri: 8 am–6 pm and Sat: 9 am–12:30 pm. * Funds from deposits may not be available for immediate withdrawal. Please refer to FNCU terms and conditions governing funds availability for details. ** Up to a $400 daily limit on cash withdrawals with ATM or debit card. NOTE: Official checks not offered through ITM (Visit lobby for assistance.)
