An ITM is like an ATM with super powers! Instead of talking to a teller through a window, you can talk to them on a video screen.
When you visit our drive-thru at Yankee Hill-Lincoln and Elkhorn, you won’t see a teller window, but you still have access to our FNCU tellers and drive-thru services with our Interactive Teller Machine (ITM). We have also introduced the ITM at our Lincoln North branch.
It’s easy! Think of it as a zoom call with your friendly FNCU teller!
During business hours:
1. Touch the screen
2. Press “Teller Assistance” and you’ll see a FNCU teller on the screen who will help you with your banking needs
3. You can do most everything that you would do if you came into a branch
NOTE: You do not need your ATM/Debit Card when using Teller Assistance.
During and after hours, the ITM is available as a self-service machine, just like an ATM, but with more features, such as:
- Deposit up to 50 checks/cash all at once!
- Choose bill denominations of $1, $5, $20 or $50
- Choose specific cash withdrawal amounts such as $23, $57, etc.
Remember, you have free, unlimited access to all FNCU branch ATMs and ITMs.
Note: Don’t have a debit card? We offer same-day issuance of our debit cards inside every branch location!
|ITM Features||24/7 with ATM Card or Debit Card||Teller-Assist+|
|Deposits,* withdrawals,** transfers|
|Cash available in $1, $5, $20, $50|
|Choose specific cash withdrawal amounts (Ex. $23.00, $57.00, etc.)|
|Deposit cash and checks all at one time (up to 50!)|
|Image of checks printed on receipt|
|Address change request||n/a|
|Use without ATM or debit card (ID required)||n/a|
+ Teller Assistance with an FNCU Teller available Mon-Fri: 8 am–6 pm and Sat: 9 am–12:30 pm. * Funds from deposits may not be available for immediate withdrawal. Please refer to FNCU terms and conditions governing funds availability for details. ** Up to a $400 daily limit on cash withdrawals with ATM or debit card. NOTE: Official checks not offered through ITM (Visit lobby for assistance.)