Contact Us

We are here to help you with your financial questions and concerns.

Call (402) 492-9100 or (800) 882-0244. If you prefer to stop in, email or mail us, see information below.

Phone Banking – Call (531) 600-6797, anytime, anywhere! Transfer funds, get your account balances, and get transaction history without using the internet. Just call and follow the prompts. It’s fast and easy!

Identity Theft – If you become a victim or suspect you might be a victim of identity theft – for any reason – give us a call at (402) 492-9100 or (800) 882-0244. For information about our identity theft program, click here. After hours, you may call 1-866-647-6223.

Visa Debit Card
During business hours, call (402) 492-9100 or (800) 882-0244, or During non-business hours, call (833) 337-6075 if:

  • Your card has suspicious or unauthorized transactions
  • Your card has been lost or stolen
Visa Credit Card
(Visa cards starting with 4098) Call our Visa Support line at (844) 223-1749 if:

  • Your card has suspicious or unauthorized transactions
  • Your card has been lost or stolen
Electronic Transactions
Call us at (402) 492-9100 or (800) 882-0244 if your account has suspicious or unauthorized transactions.


Stop in
You are welcome to visit one of our branch locations. We’d love to see you!


You may contact us by email regarding any questions or comments you have. Please note, do not share private or confidential information, such as social security number, account number, PIN or passwords in an email.


For payments or any other correspondence, mail: First Nebraska Credit Union 10655 Bedford Ave. Omaha, NE 68134

We value your feedback!

We look forward to hearing from you, as your feedback is valuable and will allow us to better serve your needs in the future. For your security, do not include private or confidential information. Messages sent after 5 pm will be responded to the next business day.

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