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Interactive Teller Machine (ITM)

An ITM is quick and easy, and it can do more than an ATM!
Do most of your typical drive-thru window transactions (during business hours) with an ITM (either as self-service or with Teller Assistance).
After hours, use it as an enhanced ATM, 24/7.

ITMs at FNCU branches

We have ITMs at most of our branches, and a stand-alone ITM at 120th and I St.

The ITM is available as a self-service machine, just like an ATM, but with more features.

However, if you’d like to pay a loan, change your address or have questions, you can touch the screen and talk to an FNCU teller during business hours.+ Just Press “Teller Assistance” and you’ll see an FNCU teller on the screen who will help you with your banking needs. (ITM Tellers are located at our Bedford Branch.)

GOOD TO KNOW!

  • You do not need your ATM/Debit Card when using Teller Assistance.
  • Don’t have a debit card? We offer same-day issuance of our debit cards inside every branch location!
  • Remember, you have free, unlimited access to all FNCU branch ATMs and ITMs.
ITM with teller on screen
Choose the bills you want. picture of 1, 5, 20, and 50 dollar bills.

See what you can do from the convenience of your car!

ITM FEATURES 24/7 WITH ATM CARD
OR DEBIT CARD		 TELLER-ASSIST+
Deposits,* withdrawals,** transfers ✓ ✓
Balance inquiries ✓ ✓
Cash available in $1, $5, $20, $50 ✓ ✓
Choose specific cash withdrawal amounts (Ex. $23.00, $57.00, etc.) ✓ ✓
Deposit cash and checks all at one time (up to 50!) ✓ ✓
Image of checks printed on receipt ✓ ✓
Address change request ✓ ✓
Loan payment N/A ✓
Use without ATM or debit card (ID required) N/A ✓
Get up to $400 daily on cash withdrawals** ✓ ✓
Get more than $400 cash N/A ✓

NOTE: Official checks and coin not offered through ITM (Please visit the lobby for assistance.)

+ Teller Assistance with an FNCU Teller available Mon-Fri: 8 am–6 pm and Sat: 9 am–12:30 pm. * Funds from deposits may not be available for immediate withdrawal. Please refer to FNCU terms and conditions governing funds availability for details. ** Up to a $400 daily limit on cash withdrawals with ATM or debit card.