We include identity theft solutions with Premier, Secure, and Select Checking Accounts.
Are you a Premier, Select, or Secure account holder? Access your Checking Perks, including ID Theft protection, Credit Monitoring and Credit Score Tracking:
When registering, you may be asked for an access code. This can be found in your welcome material. If you need help locating your code, give us a call at (402) 492-9100.
After you register, access your benefits anytime here. or download the nxg|Benefits app.
Hint: Be sure to bookmark this link to access benefits in the future!
Identity theft protection has become a necessity.
Identity theft is consistently among top complaints to the Federal Trade Commission (FTC) each year. Rampant data breaches, impacting millions of records, put consumers at great risk of identity theft. It can happen to anyone – regardless of your age and income, where you live, or how careful you are. We understand your concern and have taken important steps to protect you. Being aware of your credit report activity is smart, but that will only help you detect when your identity is compromised; it does not help you recover it. We partner with the top identity theft provider to bring you identity theft solutions, which will help safeguard you and your entire family from the consequences of any type of identity theft. These services include:
Identity Theft Resolution — Research – Remediation – Recovery
If you become a victim or suspect you might be a victim of identity fraud for any reason, simply let us know. You do not have to confirm identity fraud before seeking assistance. We will put you in touch with a dedicated fraud specialist who will assist you throughout the fraud resolution process and will provide you with confirmation of your return to pre-identity theft status and will provide post-recovery follow-up for 12 months.
Services performed by your fraud specialist include:
- Assistance with placing fraud alerts at each of the three major credit bureaus
- Researching and documenting any fraudulent transactions, false accounts
- Contacting creditors to dispute charges
- Closing fraudulent accounts
- Contacting relevant government agencies
- Creating and maintaining a law enforcement grade case file to assist local and federal law enforcement in the prosecution of the perpetrators
- Handling paperwork, follow-up communication and documentation of your identity theft case
Identity Theft Expense Reimbursement Insurance
Restoring one’s name and good credit is time consuming and expensive. Identity theft victims must endure a number of costly steps to re-establish their identities and dispute fraudulent debts and accounts opened by an identity thief. You are protected with up to $25,000 of Identity Theft coverage to cover expenses incurred in the recovery of a stolen identity…such as lost wages, legal fees, certified mail and long distance charges.
*Special Program Notes: The descriptions herein are summaries only and do not include all terms, conditions and exclusions of the Benefits described. Please refer to the actual insurance document for complete details of coverage and exclusions. Coverage is offered through the company named in the insurance document.
Insurance Products are not insured by the NCUA or any Federal Government Agency; Not a deposit of or guaranteed by the credit union or any credit union affiliate.
Credit Monitoring
Monitoring your credit report for changes is one of the best ways to combat identity theft and ensure the accuracy of what’s being reported about you.
You will receive automated alerts of key changes to your credit file that could signal identity theft. We can even send the alerts to you in a text message for ease of use and rapid communication. This benefit is available to account holders age 18 and older who have a valid credit file.
Credit Score and Score Tracker
Request your credit score monthly and receive valuable insights.
This service covers most types of identity fraud, even if it is not related to your account(s) with First Nebraska Credit Union! Types of identity fraud covered include: credit/debit card fraud, tax fraud, employment fraud, government documents and benefits fraud, medical fraud, and any other identity fraud recognized by the Federal Trade Commission. Plus, the identity fraud resolution service extends to cover up to 3 generations of your family members!
HOW TO REPORT A CLAIM:
If you become a victim or suspect you might be a victim of identity theft – for any reason – give us a call at (402) 492-9100 or (800) 882-0244. After hours, you may call 1-866-210-0361.
Learn more about our checking accounts here.
** Federal Trade Commission, ftc.gov/exploredata.