How do I get my Bill Pay information from the old system to set it up in the new one?

Current Bill Pay users are receiving two letters that describe what steps need to be taken before and after the conversion to make sure bills are paid on time. Bill Pay information from the current system will not transfer over to the new system. We recommend you document your current payees before Oct. 24. Each letter includes a form to help you gather all the necessary information.

  • Payments scheduled to be sent before Oct. 25 will be processed as normal.
  • Any payments scheduled to be sent after Oct. 25 from the old system will NOT be processed (includes recurring payments previously authorized).
  • Other payment arrangements must be made for items due after Oct. 25.