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What do I do if I was scammed?

Contact FNCU at (402) 492-9100, and all other financial institutions and creditors. Speak with the fraud department and explain that someone has stolen your identity. Request to close or freeze any accounts that may have been tampered with or fraudulently established.

  1. Make sure to change your online login credentials, passwords and PINs.

  2. Check your credit reports. Receive a free copy of your credit report at or call (877) 322-8228. Review them to ensure that unauthorized accounts are not opened in your name. Place a fraud alert on your credit bureau by contacting one of the three credit bureaus. That company must tell the other two.
  3. Report any fraudulent accounts to the appropriate financial institutions.

  4. Contact ChexSystems at (888) 478-6536 to place a security alert on the compromised checking and savings accounts when a deposit account has been impacted.

  5. File a report with your local law enforcement. Get a copy of the report to submit to your creditors and others that may require proof of the crime.

  6. Replace your stolen identification. If your driver’s license has been stolen, please contact your local Department of Motor Vehicles to report and replace it. To report a stolen Social Security card, please contact the Office of the Inspector General at (800) 772-1213.
    For a stolen passport, the theft should be reported to the Department of State, either by visiting their website, by mail or by phone at (877) 487-2778.
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