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Membership
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- How can I export my account information into Excel or for my tax program?
- How can I get my 1098 or 1099 tax form?
- How do I become a member?
- How much do your services cost?
- What if I did not receive my 1098 or 1099?
- Where are you located?
- Where can I find my member number?
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Accounts
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- How do I send money to a checking account using a debit card from a different credit union?
- How do I withdraw money from my account? I do not have a debit card or checks.
- Is it possible to transfer funds from my FNCU checking account to another account outside of FNCU? If so, how long does the transfer take?
- How do I know when my deposit will be available?
- How do I order checks?
- How do I update my email, phone number, or other information?
- I see some activity on the account that is not mine. What do I do?
- I want a stop payment on a payment. How do I do that?
- I would like to get a copy of my husband’s statements, but I can only get mine. Is there a way for me to get his?
- I would like to print my checking accounts’ transactions. How can I do that?
- What should I do if there is fraud on my account?
- Where do I go to find my account information?
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ATM and Debit Cards
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Loans
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Credit Cards
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Online/Mobile Banking
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What if I did not receive my 1098 or 1099?
You can access them electronically via our Online/Mobile Banking, in the same place you access your electronic monthly statements, listed under “Tax Statements” with the tax year it was for. You can also stop into a branch and have a friendly team member assist you in getting one printed! We can also mail out another copy, if the first one got lost.
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Still need help?
Give us a call! (402) 492-9100
We would be happy to answer any questions you may have.